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india’s insurance sector

GenAI Driving Major Efficiency Gains In India’s Insurance Sector: BCG Report

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GenAI Driving Major Efficiency Gains In India’s Insurance Sector: BCG Report

By 2025, Generative Artificial Intelligence (GenAI) transformed India’s insurance industry, boosting efficiency in many areas. A recent report from Boston Consulting Group (BCG) shows that insurers using AI in underwriting have improved efficiency by up to 36%. Customer service operations have boosted productivity by over 30%. Claims processing has improved too. Now, 70% of simple … Read more